General Terms and Conditions
Last Updated: November 2026
These General Terms and Conditions govern your use of our website, products, and services. By accessing our website, purchasing our products, or using our services, you agree to the following terms and conditions.
1. Acceptance of Terms
By accessing the ARSA Ice Bath website or purchasing our products, you acknowledge that you have read and agreed to these Terms and Conditions.
2. Products and Services
ARSA Ice Bath provides ice bath products and related wellness solutions designed to support cold-water immersion and recovery routines. Product specifications, features, images, and descriptions are provided for general information and may be updated from time to time.
3. Product Usage and Safety
Customers must read and follow all product instructions, installation guidelines, and safety recommendations before using an ARSA Ice Bath product.
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Always follow the recommended water temperature and usage instructions.
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Never use an ice bath without understanding the potential risks of cold-water immersion.
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Avoid using the product while under the influence of alcohol or drugs.
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Do not leave children unattended near or inside an ice bath.
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Consult a qualified healthcare professional before cold-water immersion, particularly if you have an underlying medical condition.
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Stop immediately if you experience dizziness, numbness, chest discomfort, breathing difficulties, or unusual discomfort.
4. Health Disclaimer
ARSA Ice Bath products are intended for wellness and recovery purposes and are not medical devices. Information provided on our website is not a substitute for professional medical advice, diagnosis, or treatment.
Cold-water immersion may not be suitable for everyone. Customers should consult a qualified healthcare professional before use if they have any health concerns. ARSA does not guarantee specific health, fitness, or recovery results.
5. Orders and Payments
All orders are subject to product availability and confirmation. Customers must provide accurate billing, shipping, and contact information. Payments must be completed through the available payment methods displayed on our website.
ARSA reserves the right to reject or cancel orders in accordance with applicable laws and its order policies.
6. Shipping and Delivery
ARSA aims to deliver products within the estimated delivery timelines communicated during the ordering process. Delivery timelines may vary depending on location, product availability, logistics, and other unforeseen circumstances.
Customers are responsible for providing accurate delivery addresses and contact details.
7. Returns, Refunds and Cancellations
Returns, refunds, and cancellations are governed by ARSA's applicable Return and Refund Policy. Customers should review the policy before placing an order.
Products must meet the applicable return conditions to qualify for a return or refund.
8. Warranty and Maintenance
Warranty coverage, where applicable, will be provided according to the warranty terms supplied with the product.
Customers are responsible for following recommended cleaning, maintenance, storage, and operating instructions. Damage caused by misuse, improper installation, unauthorized modifications, or failure to follow instructions may not be covered by the warranty.
9. Limitation of Liability
To the extent permitted by applicable law, ARSA shall not be liable for damages arising from improper product use, failure to follow safety instructions, unauthorized modifications, or misuse of its products.
Nothing in these Terms excludes or limits any liability or consumer rights that cannot legally be excluded or limited.
10. Intellectual Property
All content on the ARSA website, including logos, product images, text, graphics, designs, and branding materials, is protected by applicable intellectual property laws. Reproduction or distribution without prior written permission is prohibited.
11. Privacy Policy
ARSA respects customer privacy and handles personal information in accordance with its Privacy Policy and applicable data protection laws.
12. Third-Party Links
Our website may contain links to third-party websites or services. ARSA is not responsible for the content, availability, or privacy practices of external websites.
13. Changes to Terms and Conditions
ARSA reserves the right to modify or update these Terms and Conditions when necessary. Updated terms will be published on our website with the revised effective date.
14. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in the applicable jurisdiction, subject to mandatory consumer protection laws.
15. Contact Information
For questions, concerns, product information, or assistance regarding these Terms and Conditions, please contact the ARSA customer support team through the contact details provided on our website.